Customer Support

You are our valued customer! Chimptrons want to make sure our products are enhancing your experience at your home; if there are any issues, we are here to help.  We have trained our Consumer Service Representatives to offer you courteous and professional service, and will work hard to provide you with 100% customer satisfaction. Please fill out the information below and our representatives will get back to you asap.

All of our products come with 1 year limited warranty. Please contact us when you are in need of any parts within the first year. After the first year, parts may still be available for purchase.

Contact Info:
Hour of Operation:
Monday - Friday 8am-4pm PST


You can also write to:
Consumer Service
Chimptron Corporation
1249 S Diamond Bar Blvd #257
Diamond Bar, CA 91765

Phone Support: 909-342-6115

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